ISO 9001 standard is the most inclusive quality assurance model. It consists of 20 elements each of which, in its turn, has sub-elements. Any business management model can be developed on the basis of ISO 9001. The major concepts of this standard are systemic and process approach. ISO 9001 is universal and can be used by all types of companies. According to ISO standards, management quality system is developed individually for each company, which allows for rational management and its constant adjustment to market conditions without any harm to the company’s specifics.

 

It has to be noted that international standards of ISO 9000 stipulate the elements that management system is supposed to include rather than the methods that should be used to implement these elements. Each particular management system depends on the company’s goals and the type of its production. ISO 9001 stipulates the minimum requirements that serve as a quality guarantee of the produced goods and services.

 

•High production and business efficiency;

•Decrease  in nonmanufacturing costs;

•Increased coordination between departments;

•Increased customer satisfaction;

•Enhancement of company image and corporate culture;

•Rise in employees’ satisfaction and their work efficiency;

•Increased competitiveness;

•Better market opportunities;

•Income growth.

 

•Documentation required for management quality system development;

•Analysis of the existing documentation;

•Audit of the company;

•Employees training;

•Certification of the management quality system according to ISO 9001 standards.